Job Description

Hospital Receptionist & Billing Assistant

Job Summary:

We are looking for a dedicated and detail-oriented individual to join our healthcare team as a

Hospital Receptionist and Billing Assistant

. This dual-role position involves welcoming patients, managing front-desk operations, and assisting with billing and insurance processes to ensure smooth and efficient administrative support within the hospital.

Key Responsibilities:Reception Duties:

Greet patients and visitors warmly and professionally Manage incoming calls, direct inquiries, and relay messages accurately Schedule and confirm patient appointments Register new patients and verify/update existing patient information Handle patient check-in and check-out procedures Provide information on hospital services and guide patients to appropriate departments Maintain a clean, organized, and welcoming front desk/reception area

Billing & Administrative Duties:

Prepare and issue invoices for medical services Verify patient insurance details and coverage eligibility Submit insurance claims accurately and in a timely manner Follow up on unpaid claims or outstanding patient balances Collect payments, provide receipts, and maintain accurate financial records Assist patients with billing inquiries and resolve discrepancies Maintain and update billing records in accordance with regulations and privacy policies (e.g., HIPAA) Coordinate with medical coders, insurance companies, and finance departments as needed

Qualifications:

High school diploma or equivalent (required) Prior experience in healthcare administration or billing (preferred) Familiarity with medical billing systems and electronic health records (EHR/EMR) Basic knowledge of medical terminology and insurance procedures Strong customer service, communication, and interpersonal skills Good mathematical and data entry skills Proficiency in Microsoft Office (Word, Excel) and billing software High level of accuracy, attention to detail, and discretion with confidential information

Working Conditions:

Full-time or part-time; may require evening or weekend shifts Office/reception area-based role with frequent patient interaction Requires sitting for extended periods and computer use
Job Type: Full-time

Pay: ₹6,000.00 - ₹15,000.00 per month

Work Location: In person