Job Description

: Patient Coordinator

Position Title:

Patient Coordinator

Department:

Front Office / Patient Services

Reporting To:

Operations Manager

Employment Type:

Full-Time

Location:

Malar Hospital, Hosur

Job Purpose:

To act as a liaison between patients and the hospital, ensuring smooth communication, efficient services, and overall patient satisfaction throughout their stay or visit.

Key Responsibilities:

Greet and assist patients and their families in a courteous and professional manner Coordinate patient admissions, discharges, and transfers as per protocol Guide patients through procedures, billing, diagnostics, and consultation flow Act as a single point of contact for patients regarding treatment updates, scheduling, and follow-ups Coordinate between departments (doctor's consultation, nursing, diagnostics, pharmacy, billing, etc.) for timely service Handle patient complaints, feedback, and grievances professionally and escalate when necessary Maintain accurate patient records, files, and necessary documentation Assist in explaining hospital policies, services, and costs to patients and caregivers Ensure VIP and international patient protocols are followed (if applicable) Maintain confidentiality of patient data and uphold hospital ethics at all times

Qualifications & Skills:

Any graduate degree (Healthcare or Administration background preferred) Minimum 1-2 years of experience in hospital or healthcare service coordination Excellent communication (English, Tamil - preferred) and interpersonal skills Strong multitasking and problem-solving abilities Good computer knowledge (MS Office, Hospital ERP preferred) Patient-centric and empathetic approach

How to Apply

Send your resume to

hr@malarhospitals.com

contact

8870166133

for more details.

HR Manager

Hosur,

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift Rotational shift
Work Location: In person