Supervise day-to-day OPD operations.
Manage OPD staff (receptionists, assistants, nurses, data entry operators, etc.).
Oversee patient registration, appointment booking, and token/queue system.
Ensure doctors' schedules are properly managed.
Monitor patient flow to reduce waiting time and improve efficiency.
Handle patient queries, complaints, and provide effective solutions.
Coordinate with hospital administration and other departments.
Prepare daily/weekly OPD reports for management review.
Ensure compliance with hospital policies and healthcare standards.
Requirements:
Bachelor's Degree in Hospital Administration / Healthcare Management (preferred).
Minimum 1-3 years of experience in hospital/clinic operations.
Strong leadership and team management skills.
Good communication and interpersonal skills.
Knowledge of hospital management software/OPD systems.
Ability to multitask and work under pressure.
Job Types: Full-time, Permanent
Pay: ₹10,236.96 - ₹22,324.71 per month
Work Location: In person
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