Job Description

Front Office Responsibilities

Patient and Visitor Interaction:

Greet and assist patients and visitors in a courteous and professional manner, serving as the first point of contact.

Appointment Management:

Schedule appointments, manage patient flow, and handle inquiries about services, appointments, and clinic policies.

Communication:

Answer and direct phone calls, take messages, and handle correspondence.

Administrative Tasks:

Assist with filing, photocopying, data entry, and maintaining patient records and files.

Reception Area:

Maintain a clean, organized, and welcoming reception area.
Billing Responsibilities

Bill Preparation:

Prepare accurate patient bills for various services, including OPD, IPD, and diagnostics, by checking treatment records.

Payment Processing:

Process payments from various sources (cash, card, UPI, insurance) and generate receipts.

Insurance and TPA Coordination:

Coordinate with third-party administrators (TPA) and insurance companies for credit billing and claim processing.

Discharge and Final Billing:

Prepare discharge summaries and final bills in coordination with clinical and nursing staff.

Reconciliation:

Perform daily cash and billing reconciliation and update patient accounts.

Query Resolution:

Address and resolve patient billing-related queries promptly and professionally.
Skills and Qualifications

Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Proficiency in billing software and standard office software like Microsoft Office. A customer service-oriented mindset with a high level of attention to detail and accuracy. Ability to maintain confidentiality. Familiarity with different payment methods and insurance processes is essential
Qualification and experience:- Bachelors Digree in Hospital Management (BHM)with minimum 1 yrs experience in Front Office/ Billing/ Reception required

Any queries please feel free to WhatsApp ar 7001478869

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund
Work Location: In person