Job Description

Job Title

: Multi-Clinic Manager - Ayurvedic Health Centres

Location

: Based at Mahim,Mumbai; Overseeing Clinics in Mumbai & other cities

Reporting To

: Founder / Director - Arogyaved Ayurved Health Centre

Job Summary:

We are looking for an experienced and dynamic

Multi-Clinic Manager

to oversee the operations, coordination, and performance of

2-3 Ayurvedic health centres

. The ideal candidate will ensure consistency in service quality, staff management, operational efficiency, and patient satisfaction across all locations. A strong understanding of Ayurveda and wellness-based healthcare operations is essential.

Key Responsibilities:

Multi-Clinic Operations Management

Supervise daily functioning of 2-3 clinics, ensuring adherence to protocols and standards. Conduct regular rounds at each clinic to monitor therapy quality, hygiene, and patient flow. Standardize operational procedures across all centres. Coordinate Panchakarma and other Ayurvedic treatments with therapy heads.

Team Supervision & HR Coordination

Oversee scheduling, staffing, and resource allocation across all clinics. Ensure effective coordination between doctors, therapists, receptionists, and support staff. Monitor staff performance, attendance, and discipline; provide necessary training or corrective action.

Patient Experience & Quality Assurance

Ensure smooth and compassionate patient handling across locations. Address patient grievances and feedback with a resolution-oriented approach. Maintain consistency in care delivery and traditional Ayurvedic hospitality.

Administrative & Financial Oversight

Supervise billing, daily collections, and expense tracking across all branches. Coordinate medicine and Panchakarma inventory distribution across centres. Liaise with accounting department for monthly expense and income reports for each clinic.

Inter-Clinic Coordination & Communication

Serve as a central point of communication between management and individual clinic teams. Ensure timely updates on SOPs, new therapies, staff notices, or policy changes. Facilitate inter-branch referrals and documentation transfers.

Marketing, Outreach & Growth

Coordinate community outreach, camps, and promotional initiatives at each location. Ensure social media presence, reviews, and patient engagement is maintained across centres. Monitor patient volume trends and identify opportunities for growth at each clinic.

Compliance & Reporting

Ensure all branches adhere to AYUSH guidelines and maintain proper clinical documentation. Prepare consolidated weekly/monthly performance and feedback reports.
Job Types: Full-time, Permanent, Fresher

Pay: From ?200.00 per day

Schedule:

Day shift
Work Location: In person