Job Description

Key Responsibilities:

Make collection calls to US citizens regarding outstanding rental debts.

Draft and send formal collection letters and emails to tenants.

Maintain accurate documentation and data related to collections.

Monitor customer accounts and identify overdue payments.

Investigate historical billing data to verify debts.

Contact clients via phone and email to resolve overdue issues.

Take proactive steps to encourage timely payments.

Ensure timely and accurate reporting of collection activity.

Handle basic billing and payment processing related to US accounts.

Requirements:

Fluency in English with excellent communication skills (verbal and written).

Strong email drafting and basic computer skills.

Prior experience in collections is a must.

Knowledge of US billing and customer payment processing is preferred.

Ability to work independently and manage time effectively.

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Monday to Friday Night shift
Supplemental Pay:

Yearly bonus
Experience:

Total: 2 years (Required)
Location:

Lower Parel, Mumbai, Maharashtra (Required)
Shift availability:

Night Shift (Required)
Work Location: In person

Speak with the employer

+91 9076201341