Job Description

Home Furnishing Consultant - IKEA for Business
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."
Location
Mumbai (Navi)
Employment type
Full Time Permanent
Department
Interior Design & Visual Merchandising
Deadline
2025-07-30
You already applied for this job.
Candidate profile (text) - Default language Create complete home furnishing solutions fit to individual customer/ companies needs and dreams a.o. brand identity by using your home furnishing knowledge.
Demonstrate passion about IKEA products and actively learn about their features and benefits for customer / companies and share this knowledge with customers and colleagues.
Know the realities of the local market/ trade area and competitors and gather information from local Com&In departments well as private and B2B consultations, using this for customer/company planning and actively sharing it with colleagues.
Keep up to date with home furnishing, retail, trends and design to exceed customer/ companies' expectations.
Lead in a 1:1 appointment through your planning proposal by communicating benefits and adapting through understanding the customer feedback in order to convert the planning offer into an order.
Offer all relevant services, finalize, reassure and complement the shopping cart to give the customers a good feeling. Guide the customer through the payment process and contact the customer for after sales service.
Secure a successful, convenient and seamless customer experience, by optimally using all communication and sales channel, systems and ways of working. Demonstrate IKEA values and sustainability commitments to emphasize the difference between IKEA and all other Furniture Sellers.
Respect routines and responsibilities, working closely with relevant colleagues across functions and units and to understand the own impact on business results.
Key responsibilities (text) Minimum 5 year of experience in relevant field
Team vision (text) Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.
What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!