Job Description

Job Opening: Female Head of Department (HOD) - Hospitality Sector

Location:

Kalyani, West Bengal

Company:

Aryanaa Group (Hotel Division)

Position Overview:

We are seeking an experienced, dynamic, and dedicated

Female Head of Department (HOD)

to lead and oversee departmental operations in our hospitality division. The ideal candidate must have a strong background in hotel management, leadership experience, and the ability to maintain high standards of customer service, team performance, and operational excellence.

Key Responsibilities:

Lead and manage departmental staff to ensure smooth day-to-day hotel operations. Supervise front office, housekeeping, F&B services, and guest relations as per departmental assignment. Maintain guest satisfaction by ensuring top-quality service and prompt resolution of guest concerns. Coordinate with other departments for seamless interdepartmental functioning. Train and mentor team members to achieve operational goals and service excellence. Ensure compliance with health, hygiene, and safety standards. Monitor departmental budgets, resource allocation, and cost control. Conduct regular team meetings, performance reviews, and implement process improvements.

Required Qualifications:

Bachelor's or Diploma in Hotel Management or Hospitality. Minimum

5+ years of experience

in the hospitality industry, with

2+ years in a supervisory or HOD role

. Strong leadership, interpersonal, and organizational skills. Proficiency in hospitality management software and operations tools. Fluency in English, Hindi, and Bengali preferred. Female candidates only (as per role requirement).

What We Offer:

Competitive salary and incentives Supportive and professional work environment Opportunities for growth within the Aryanaa Group Staff meals and accommodation (if required)

To Apply:

Send your updated CV to:

careers@aryanaagroup.in

Contact:

+91 8777693125 | +91 8100076654

Visit: www.aryanaagroup.com

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

Day shift
Work Location: In person