Hiring Voice Customer Support: Pimpri Chinchwad

Year    MH, IN, India

Job Description

Key responsibilities::


Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool

Walk customers/ Provide navigational support on self service portal Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimize customer complaints and escalations by providing exceptional service and call control

Mandatory Documents to Carry



Updated

printout of your resume

Any

2 government-issued photo IDs

(PAN / Aadhar / Voter ID / Passport)

All original academic documents

for verification: 10th & 12th Marksheets& Graduation
Job Types: Full-time, Fresher

Pay: ₹17,000.00 - ₹27,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Work Location: In person

Speak with the employer


+91 7385963852

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Job Detail

  • Job Id
    JD4433592
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year