Position: Ticketing Executive Company Overview: Viswamitempowersolution is a leading travel and tourism company based in Nashik, Maharashtra. We specialize in providing personalized and hassle-free travel solutions to our clients. Our team is dedicated to providing exceptional customer service and ensuring a memorable travel experience for our customers. Job Overview: We are seeking a highly motivated and customer-oriented Ticketing Executive to join our team in Nashik. The ideal candidate will be responsible for managing ticketing operations and providing excellent customer service to our clients. This is a full-time position with a competitive salary and benefits package. Key Responsibilities: - Handle ticketing operations including booking, issuing, and canceling tickets for domestic and international flights, trains, and buses - Ensure accuracy and efficiency in ticketing procedures - Communicate with customers to understand their travel needs and provide suitable options - Provide timely and accurate information to customers regarding flight schedules, fares, and travel regulations - Process payments and maintain accurate records of transactions - Coordinate with airlines, hotels, and other travel partners to ensure seamless travel arrangements for customers - Resolve any issues or complaints raised by customers in a professional and timely manner - Stay updated with the latest travel trends, regulations, and industry developments Requirements: - Bachelor's degree in Travel and Tourism, Hospitality Management, or a related field - Minimum of 2 years of experience in ticketing operations in the travel industry - Excellent communication and customer service skills - Strong knowledge of ticketing systems and procedures - Familiarity with domestic and international travel regulations and requirements - Proficient in MS Office and GDS systems - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Attention to detail and accuracy in ticketing procedures - Fluent in English and Hindi, knowledge of other languages is a plus - Willingness to work flexible hours, including weekends and holidays if required If you are passionate about travel and have a strong background in ticketing operations, we would love to hear from you. Join our dynamic and growing team at Viswamitempowersolution and be a part of creating unforgettable travel experiences for our customers. Apply now and embark on an exciting career in the travel industry!
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