Job Description

:

We are looking for a

Call Center Manager

with strong experience in

domestic sales operations

to lead and motivate our team. The ideal candidate should have a proven track record of driving sales performance, managing teams, and ensuring excellent customer service delivery.

Key Responsibilities:

Manage and supervise a team of 10 call center executives. Drive sales targets and monitor daily performance. Ensure smooth functioning of inbound and outbound call operations. Provide regular coaching, feedback, and performance reviews to the team. Maintain and update customer records using the

CRM system

. Prepare daily, weekly, and monthly sales reports. Coordinate with management for process improvement and strategy implementation.

Requirements:

4-5 years of experience in a

domestic call center

, preferably in

sales

. Strong leadership and communication skills. Hands-on experience with

CRM tools

and data management. Ability to handle team operations efficiently.

Immediate joiner preferred.

Male candidate only.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred) WordPress: 1 year (Preferred)
Work Location: In person