Job Description

Hiring Retired Subedar Major/ Defence officers as Estate Manager

Location

: The Hamlet Resort, Hyderabad

Position

: Estate Manager Cum Operations Maanger (Ex-Defence Preferred)

Experience

: Retired from Indian Army with leadership experience in JCO (Subedar Major rank preferred)

Compensation

: Competitive salary + Accommodation + Food + Medical support

Why Join Us?

At

The Hamlet

, we pride ourselves on offering a premium wilderness experience with top-tier service, safety, and sustainability. We're seeking a

retired Subedar Major

to take charge of our estate and operations -- someone who embodies discipline, leadership, and operational excellence.

Role Overview:

As the

Estate Manager cum Operations Manager

, you will oversee the day-to-day functioning of the resort, ensuring smooth operations, maintenance, discipline, safety, and exceptional guest experience.

Key Responsibilities:

Operations & Administration

Supervise and manage daily resort operations: housekeeping, front office, kitchen, and service staff. Coordinate guest check-ins/check-outs, room readiness, and housekeeping standards. Implement SOPs and quality control for all services. Maintain resort upkeep, cleanliness, and ambience standards.

Estate & Facility Management

Oversee maintenance of buildings, villas, landscape, water supply, and power systems. Manage outsourced services: security, pest control, laundry, etc. Coordinate with vendors and contractors for timely repairs and AMC.

Discipline & Team Leadership

Maintain high discipline, punctuality, and conduct across staff. Lead by example, mentor junior staff in grooming, behavior, and service culture. Conduct regular briefings, training, and feedback sessions.

Guest Experience & Safety

Ensure guest satisfaction through timely services and grievance handling. Maintain high standards of safety, cleanliness, and emergency preparedness. Act as the first point of contact for any on-ground operational or guest issue.

Inventory & Resource Management

Oversee stock and inventory for consumables, linens, cleaning supplies, and F&B. Optimize resource usage and control wastage. Maintain records and daily reporting.

Preferred Profile:

Retired Subedar Major

or senior JCO from the Indian Army/ Defence Forces hysically fit and mentally alert with high integrity and discipline. Fluent in Hindi and/or English; familiarity with Telugu is a plus. Good interpersonal and leadership skills.

Perks & Benefits:

Respectful, purpose-driven work environment On-campus food & accommodation Opportunity to lead and make a real impact Association with a premium nature-based hospitality brand
Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

Food provided
Work Location: In person