Job Description

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About 2COMS Group
2COMS Group is a leading workforce solutions organization with over three decades of experience across recruitment, staffing, skill development, international mobility, and workforce transformation. With 25+ locations and multiple business verticals, 2COMS operates in a fast-paced, high-growth environment driven by performance, accountability, and people development.
Role Summary
The HR Business Partner (HRBP) will act as a strategic partner to business leaders and employees, ensuring effective people management, performance governance, employee engagement, and compliance. This role bridges business goals with HR strategy, driving productivity, retention, and organizational culture.
The HRBP is expected to move beyond transactional HR and function as a trusted advisor to leadership while being the first point of contact for employees.
Why This Role Matters
Ensures fair, transparent, and structured performance management
Drives employee engagement, retention, and productivity
Acts as the custodian of culture and values
Supports leaders in people decision-making
Reduces attrition, escalations, and people-related risks
Key Responsibilities
1. Business Partnering
Partner with business heads to understand manpower plans, productivity challenges, and people risks
Translate business objectives into HR action plans
Support leaders in workforce planning, role clarity, and team structuring
2. Performance Management & Appraisals
Drive goal setting, mid-cycle reviews, and appraisal cycles
Facilitate performance discussions between managers and employees
Support PIP cases with clear documentation and follow-ups
Ensure fairness, calibration, and adherence to performance policies
3. Employee Relations & Grievance Handling
Act as first-level grievance redressal authority
Conduct grievance meetings, investigations, and resolution documentation
Mediate conflicts between employees and managers
Track grievance trends and recommend preventive actions
4. Employee Engagement & Culture
Conduct regular employee connects, skip-level meetings, and pulse checks
Execute engagement initiatives aligned to business realities
Improve employee experience across lifecycle stages (onboarding to exit)
5. HR Operations & Compliance
Ensure compliance with company policies, HR SOPs, and labor laws
Maintain accurate employee records, documentation, and reports
Support audits and statutory requirements in coordination with HR Ops
6. Talent Development & Capability Building
Identify training needs from performance data and manager feedback
Coordinate with L&D for training interventions
Track post-training effectiveness and behavioral impact
7. Data, Reporting & Governance
Maintain HR dashboards on attrition, grievances, performance, and engagement
Share actionable insights with leadership
Ensure timely and accurate HR MIS reporting
Key Stakeholders
Business Heads & Managers
Employees (all levels)
Talent Acquisition, L&D, HR Operations
Senior Leadership
Requirements
Required Skills & Competencies
Must-Have
Strong understanding of HRBP role in a business environment
Excellent communication, listening, and conflict-resolution skills
Ability to handle sensitive conversations with maturity
Data-driven mindset with strong documentation discipline
High ownership and accountability
Experience & Qualification
2-7 years of relevant HRBP / HR Generalist experience
MBA / Master's in HR or equivalent qualification
Experience in staffing, recruitment, services, or high-growth organizations preferred

Skills Required