Job Description

: Hiring Graduate freshers for international customer support role in a leading MNC Noida location, Salary 2.75 lpa. 0 to 11 months experience candidates can apply. 5 days working, 2 rotational weekoff Both way cab facility will be provided. Should be ok to work in US shift (evening and night shift) Process Executive-Voice Job Expectations: . Should be able to communicate in English as this job profile involves interaction with customers from North American, Canadian & UK.
Analyze and process transactions accurately & on time.
Document all transactions completed in a day.
Make significant contribution towards collecting metrics on processes.
Maintain positive and cooperative working relationships with all.
Collaborate with the team to achieve common goals.
Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them. Skills Required:
Minimum qualification - Graduate in any discipline
0 -11months of work experience in Voice. Preferable voice exp. In finance.
Excellent communication skills and strong command over English language.
Excellent Customer Service Skills.
Willing to work in a shift based work schedule.
Excellent Analytical ability, Logical approach towards problem solving Benefits Both way tranport available (Pick & drop) Medical benefit PF/ESI