Job Description

:
Fresher opening in Kolkata for Technical Support Voice Role,
Salary: 3.00 lpa
Work Mode: Work From Office
Shift: Rotational Shift and Night shift
Week Off: 5 days working (2 days rotational week off)
:
Designation: Technical support associate
Educational Background: Any Technical graduate can apply, BCA, BSc in Computer Science, Information Technology, BE , BTECH would be preferred
Job Responsibilities:

• Providing technical support via voice process

• Resolving laptop/desktop/Internet/Broadband issues through troubleshooting

• Handling customer technical issues

• Troubleshooting microsoft windows, email configuration etc

Requirements

• Any Technical Graduate fresher can apply.

• Ability to work in US shift timing and night shift

• Excellent English communication skills, both verbal and written

• Knowledge of customer service principles and practices

• Good technical knowledge

Qualification: Any Technical graduate can apply, BCA, BSc in Computer Science, Information Technology, BE , BTECH would be preferred
Benefits
IJP- Internal promotion
Cab facility will be provided.