Hiring For Wfh Wfo (hybrid) Process
Job Description
Hybrid work Model Customer Service for Blended Process (WFH/WFO) Customer Service Associate for inbound customer service operations. Location - Powai Mumbai - (WFH/WFO) Salary - 19k to 22k in hand Shifts/Weekly Offs - Rotational shifts [Night shifts] & rostered weekly offs [6 Days working] First 20 days to 1 month training from office then Job Role: Customer Service - Associate Qualification: - HSC / Graduation with excellent communication skills - Typing Speed - 30 WPM Accuracy 95%+ Mandate About the Role - We are looking for Customer Service Associate for inbound customer service operations. In this role, you will be responsible to resolve customer queries, concerns and escalations across channels - calls, chats, emails and social media. It will be a blended process (mix of chats & calls). You are expected to work very closely with cross-functional teams to provide instant solutions to customers. Requirements: - Must have own laptop with genuine Windows 10, iCore 3 /iCore 5 with 4 GB Ram or above configuration. - Must have a dedicated workspace at home to ensure no background noise for customer interactions [Calls/Chats etc] - Must have Internet speed of minimum 50 Mbps - Good Quality Headsets. - Power backup in case there are frequent power failures. Interested candidates can share CV at [HIDDEN TEXT] To schedule your interview Call Zakiya @ +91 7756017767
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Job Detail
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Job IdJD3214157
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear