Hiring For Insurance Brokering

Year    Noida, Uttar Pradesh, India

Job Description

:
Role Title : TL/TM
Team Leader:
Key Responsibilities

  • Lead a team of Associates/SMEs delivering PL, CL, and EB processes such as New Business, Renewals, Servicing, Endorsements, Certificates, Billing, and Carrier Coordination.
  • Monitor daily workflow allocation, queue management, operational dashboards, WFM inputs.
  • Ensure compliance with licensing restrictions, process controls, QA, audit standards.
  • Conduct RCA for quality issues and drive continuous improvement initiatives.
  • Provide performance coaching, conduct monthly reviews, and manage skill upgrades.
  • Coordinate with PMO, WFM, Training, QA, and Tech teams during transition and steady state.
Required Skills / Experience
  • 5-8 years overall, with at least 2-4 years leading insurance broking teams.
  • Strong cross?line expertise in Personal Lines, Commercial Lines, Employee Benefits.
  • Ability to manage multi?location or hybrid ODC models.
  • Familiarity with transition metrics, capacity models, and SLA frameworks.

Skills Required

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Job Detail

  • Job Id
    JD5164639
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year