Job Description

:
Housekeeping Manager
We are seeking a Housekeeping Manager to oversee the daily operations of our housekeeping department and ensure the highest standards of cleanliness, presentation, and service in guest rooms and public areas. The ideal candidate will be responsible for managing a team of supervisors, room attendants, and public area staff, ensuring efficiency, guest satisfaction, and adherence to safety and hygiene protocols.
Responsibilities

• Supervising and coordinating all housekeeping team members, including room attendants, public area attendants, and laundry staff.

• Ensuring all guest rooms, back-of-house areas, and public spaces are cleaned and maintained to brand and hygiene standards.

• Scheduling staff shifts and managing workload distribution to meet operational needs.

• Monitoring inventory levels and ordering cleaning supplies, linens, and equipment as needed.

• Inspecting rooms and public areas regularly to ensure quality control.

• Handling guest complaints or special requests related to housekeeping promptly and professionally.

• Conducting regular training and coaching to maintain service standards and compliance with safety regulations.

• Working closely with front office and maintenance teams for smooth room readiness and issue resolution.

• Preparing and managing housekeeping budgets, labor costs, and productivity reports.

• Ensuring all health & safety, sanitation, and regulatory guidelines are followed.

• Bachelor's degree in Hospitality Management or equivalent preferred.

• 3-5 years of housekeeping supervisory or managerial role experience in a hotel environment.

• Strong leadership and team management abilities.

• Excellent organizational and time management skills.

• Knowledge of housekeeping equipment, cleaning techniques, and hygiene standards.

• Familiarity with property management systems (PMS) and housekeeping software.

• Good communication skills (verbal and written); multilingual ability is a plus.

• Flexibility to work weekends, holidays, and varied shifts as needed.