Handle inbound and/or outbound customer calls in a professional manner
Maintain a positive, empathetic, and professional attitude toward customers at all times
Update customer information accurately in the system
Follow communication scripts and guidelines when handling different topics
Meet daily/weekly/monthly targets related to call handling, resolution rate, and customer satisfaction
Job Types: Full-time, Permanent, Fresher
Pay: ?11,307.93 - ?18,549.96 per month
Benefits:
Flexible schedule
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location: In person
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