Job Description

We are looking for energetic staff to be responsible for administrative duties and communication with customers.
Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to resolve passenger queries promptly and ensure that all passengers are satisfied.
To be successful, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the company. Ultimately, outstanding staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of schedules, delays, weather concerns and other factors that may affect passengers.
Responsibilities:

• Greeting and welcoming passengers, and responding to questions.

• Checking in baggage.

• Making reservations.

• Selling tickets.

• Looking for logistics

• Assisting disabled passengers and those with small children.

• Providing information to passengers.

• 10+2, Diploma, graduation, or PG diploma course.

• Experience in customer care.

• Excellent interpersonal skills.

• Well-groomed.

• Willing to work shifts.

• Computer literate.