Job Description

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Banquet Supervisor
As a Banquet Supervisor, you will be responsible for overseeing the setup, service, and breakdown of various banquet events, ensuring that guests receive top-quality service according to the hotel's standards. You will lead the banquet service team, coordinate activities from setup to breakdown, and maintain high levels of guest satisfaction.
Responsibilities:

• Oversee and coordinate all banquet event activities from setup to breakdown.

• Lead the banquet service team, assigning tasks and monitoring performance.

• Ensure that tables, linens, service stations, buffet lines, and equipment are properly arranged.

• Communicate effectively with the kitchen, bar, and event planners to ensure seamless service.

• Greet and interact with clients/guests to handle any requests or concerns during the event.

• Monitor food and beverage service, ensuring high levels of guest satisfaction.

• Ensure compliance with health, hygiene, and safety standards.

• Assist in training new banquet staff on service techniques and etiquette.

• Maintain detailed records of inventory, breakages, and post-event feedback.

• Assist with scheduling, timekeeping, and reporting to the Banquet Manager.

• Diploma or degree in Hospitality, Hotel Management, or a related field.

• 2+ years of experience in banquets or F&B operations (with 1+ year in a supervisory role preferred).

• Strong leadership and team management abilities.

• Excellent guest service and communication skills.

• Knowledge of event setups, service styles, and banquet protocols.

• Detail-oriented, well-organized, and able to multitask under pressure.

• Proficiency in MS Office and hotel software (PMS/F&B systems) is a plus.

• Physically fit--able to stand long hours and assist with setup/tear-down when needed.