Hiring For Bank: Relationship Manager: Retail Agri : Multiple Location
From 3 to 8 year(s) of experience 9 Not Disclosed by Recruiter
Karnal
or
Roles and Responsibilities
Job Purpose Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector. Job Responsibilities
Sourcing and Business Generation
Business scoping of geographical market for farming and rural community
Conducting marketing activities for generating new business
Work on productivity benchmarks
Market Update and Change in Product / Processes
To keep an update with respect to market requirement, competition and customer bankingbehavior.
To understand the changing dynamics in the market and propose amendments in various productofferings.
To keep abreast of changes in State Government laws and policies.
Relationship Building and Maintenance
To liaison with new and existing customers for relationships.
To be in touch with agro centers /rural mandis / Rural markets / Kisan clubs for maintaining and deepening existing relationships.
Addressing complaints received from customers within stipulated TAT.
Delinquency / Rotation & Recovery / Housekeeping
To work towards minimal delinquency in portfolio.
Follow-up with customers for recovery.
To monitor rotation of accounts
To avoid dropping of limit in customers\xe2\x80\x99 account, ensure submission of documents like LAD, CAM, etc.
To support legal and remedial team for legal actions
To work towards keeping Housekeeping parameters under control.
Farmer Education and Capacity Building
To conduct village level farmer meetings and educate farmers on various products offered by bank
To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production.
To educate farmers about debt waivers, crop insurance & government subsidies.
Increased penetration and cross sell
Cross sell of other assets and liability products
Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc.
Training and Development of SO/HBL
To utilize the sales resources (HBL/SO) for optimal sales support.
To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing.
To monitor performance and counseling them for delivery
Relationship with Retail Branches and Other Stake holders
Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items.
To coordinate with Remedial team for NPA cases and work towards recovery of the same
To coordinate with the local Operations team for disbursement
Liaise with RBB team for activation of branches for KGC business & for providing best services to customers
To liaise with Business Correspondents (BC\xe2\x80\x99s) for new & existing customer relationships
Others
Any other task assigned by seniors from time to time.
Role:Relationship Manager Salary: Not Disclosed by Recruiter Industry:Banking Department:BFSI, Investments & Trading Role Category:General Insurance Employment Type:Full Time, Permanent