Job Description

The Assistant Restaurant Manager supports the Restaurant Manager in daily operations, ensuring smooth service, excellent guest satisfaction, and efficient team performance. The role involves supervising staff, handling customer concerns, monitoring inventory, and maintaining standards of hygiene, quality, and safety.

Key Responsibilities

Assist the Restaurant Manager in overseeing day-to-day restaurant operations. Supervise and motivate service staff (order-takers, runners, bartenders, host/hostess). Ensure excellent guest service and handle customer complaints promptly and professionally. Support staff scheduling and duty roster preparation. Monitor food & beverage quality and presentation. Maintain hygiene and safety standards in line with company and regulatory requirements. Assist in training and onboarding of new staff. Handle billing, cash management, and POS operations when required. Work with the kitchen team to ensure timely order delivery. Monitor stock levels, support ordering, and control wastage. Help drive sales through upselling and promotions. Ensure smooth coordination between front-of-house (FOH) and back-of-house (BOH).

Skills & Qualifications

Graduate/Diploma in Hotel/Restaurant Management (preferred). 2-4 years of experience in restaurant/service industry. Strong communication and leadership skills. Ability to handle pressure and resolve conflicts calmly. Knowledge of POS systems and restaurant software. Customer-focused with strong problem-solving abilities. Flexibility to work evenings, weekends, and holidays.

Reporting To

Restaurant Manager / General Manager

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Work Location: In person