Job Description

Greetings from FitnessONE

We have an opening for Customer Relationship Executive in Our Corporate Office.

Qualification: Any Degree.

Experience: 2 to 5 years of Experience in Customer Relationship Executive.

Timings: 9.30am to 6.00pm

Location: Nungambakkam

:

Respond to customer inquiries via phone, email, or in-person. Handle complaints, provide appropriate solutions, and follow up to ensure resolution. Follow up regularly to ensure ongoing satisfaction. Assist the sales team with customer accounts and after-sales service. Promote new products or services to existing customers. Maintain and update customer records in CRM systems. Collect customer feedback and share insights with relevant departments. Suggest improvements to products, services, or customer service processes. Liaise with sales, marketing, operations, and technical teams to resolve issues. Ensure seamless customer experiences across departments. Prepare regular reports on customer interactions, complaints, and resolutions. Analyze customer data to identify trends and opportunities. Ensure accuracy and confidentiality of customer information.
Regards,

Mageshwari

Sr.HR Executive

8939822585

Job Type: Full-time

Pay: ?14,000.00 - ?20,000.00 per month

Language:

English (Preferred)
Work Location: In person

Speak with the employer