Job Description

Hiring: Customer Service Executive - The Bombay Skin Clinic (Mumbai)

Location: Lower Parel

Competitive Salary | Performance-Based Incentives | Career Growth

Join The Bombay Skin Clinic, a leading skin & aesthetic clinic, as a Customer Service Executive! We are looking for a confident, patient-friendly, and proactive professional to manage client interactions and enhance our customer experience.

Why Join Us?

? Attractive Salary Hike on your current CTC

? Performance-Based Monthly Incentives

? Work with a Renowned Aesthetic & Dermatology Brand

? Engaging & Dynamic Work Environment

Key Responsibilities:

Handle new patient inquiries via calls, emails, and WhatsApp

Clearly & confidently explain clinic services and treatments

Understand patient needs and suggest appropriate solutions

Proactively follow up with patients to ensure engagement

Manage patient appointments - schedule, reschedule & send reminders

Maintain accurate records of all communications

Deliver a professional, empathetic, and persuasive service experience

Who Can Apply?

Experience: Minimum 2 years in customer service, sales, or a similar role

Skills Required:

Excellent verbal & written communication skills

Confident, friendly & persuasive personality

Basic MS Excel skills

Comfortable using computers & CRM software

Preferred Experience in:

Healthcare, wellness, aesthetics, or dermatology industry (preferred, not mandatory)

How to Apply:

Send your resume to tbschrmjr@gmail.com with the following details:

Current CTC: ?_____

Expected CTC: ?_____

Total Experience: _____ years

Relevant Experience in Hair & Skin Industry: _____ years

Notice Period: _____

Current Location: _____

Reason for Job Change: _____

For more details, contact: TBSC HR | Ritu prajapati

? 9152250072

https://www.thebombayskinclinic.com/

https://www.instagram.com/thebombayskinclinic/

Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?30,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Work Location: In person