Students in final semester or recent pass out of BBA/MBA (Operations), BCA/B.Com
Strong communication skills (verbal & written).
Proficient in Microsoft Word, Excel, and Google Maps.
Active problem-solving ability and decision-making skills.
Analytical mindset for handling data and reports.
Roles & Responsibilities:
Manage customer complaints and ensure timely resolution.
Prepare regular reports and perform data analysis for performance tracking and improvement.
Assist Billing & Receivables team in payment follow-ups.
Provide support to the operations (OPS) team
Field Technician (FT) bills verification.
FT attendance, tracking, and next-day planning.
ODI sheet preparation and fault follow-ups with customers.
Monitor operational metrics and flags
Overlooked faults.
Perks & Learning Opportunities:
Hands-on exposure to core operations and field management.
Practical understanding of scheduling and customer service in real-time environments.
Opportunity to collaborate with billing, field, and planning teams.
Job offer as per performance & requirement after completion of 1 year
Job Types: Full-time, Internship
Contract length: 12 months
Pay: ?9,000.00 - ?10,000.00 per month
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Education:
Bachelor's (Preferred)
Location:
Mohali, Punjab (Preferred)
Work Location: In person