Job Description

Hindi Telesales

Location:

Padivattom, Ernakulam

Salary

: ₹20,000 to
25,000 per month

Qualifications: Any Degree

Excellent verbal communication skills in Hindi and English.

Responsibilities:

Provide exceptional customer support and sales assistance in both Hindi and English. Handle a mix of inbound and outbound calls, addressing customer inquiries and needs. Engage in meaningful conversations with customers to understand their requirements and provide tailored solutions. Maintain a proactive approach to identify potential issues and resolve them promptly. Ensure that every customer interaction is personalized, with no scripted responses. Collaborate with the team to contribute to a positive and efficient work environment.

Requirements

Excellent verbal communication skills in Hindi and English.

Ability to think on your feet and adapt to unique customer interactions. Previous experience in customer relations is a plus, but not mandatory. Freshers are encouraged to apply. Proactive and smart individuals who can contribute to a collaborative team atmosphere. Basic computer skills and familiarity with customer relationship management (CRM) tools.
Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Monday to Friday
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Bachelor's (Required)
Experience:

Customer support: 1 year (Preferred)
Language:

English (Required) * Hindi (Required)