Job Description

Greetings from

Skytree Solutions

We are hiring

Hindi Tele calling

Job Role: Hindi Tele calling

Industry: Textile Industry

Location: Erode

Experience: 1 - 2 Years

Qualification: Any Degree

Role and Responsibilities:

Outbound Calling:

Making calls to potential customers to introduce products/services, generate leads, and qualify prospects.

Inbound Call Handling:

Answering incoming calls from customers, addressing their queries, and providing support.

Product/Service Information:

Providing detailed information about the company's offerings to customers.

Lead Generation:

Identifying potential customers and gathering necessary information to qualify them for further sales efforts.

Customer Relationship Management:

Building and maintaining positive relationships with customers through effective communication.

Sales Support:

Assisting in the sales process by providing information and answering customer questions.

Feedback Collection:

Gathering customer feedback on products, services, or the overall customer experience.

Complaint Handling:

Addressing customer complaints and escalating issues when necessary.

Database Management:

Maintaining accurate records of customer interactions and information.

Meeting Sales Targets:

Working towards achieving individual and team sales targets.

Following Scripts and Procedures:

Adhering to established call scripts and company procedures.

Language Proficiency:

Ensuring clear and effective communication in Hindi.

Basic Computer Skills:

Utilizing computer systems and software to manage calls and customer information.

Payment Reminders:

Calling customers to remind them of due payments and providing information on payment channels.

Appointment Setting:

Scheduling appointments for field collection teams or other relevant departments.
Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Language:

Hindi (Required) English (Required)
Work Location: In person