Job Description

Job Responsibilities:

Make outbound calls to customers for EMI payment reminders and follow-ups Ensure timely collection of overdue EMIs Handle customer queries related to payments and repayment schedules Update daily call logs, payment status, and remarks in the system Coordinate with team leaders and follow company collection policies Maintain TAT, discipline, and monthly collection targets Communicate with customers in a polite and professional manner
Eligibility Criteria:

Minimum 12th pass (Graduate preferred) Fresher or candidates with telecalling/EMI collection experience may apply Fluency in Hindi must Must be from Siliguri or ready to relocate in Siliguri. Basic computer knowledge and data entry skills Ability to work under pressure and meet targets
Key Skills Required:

Good communication and negotiation skills Target-oriented mindset Time management and discipline Customer handling skills
Employment Type:

Full-time Fixed salary + performance-based incentives (as per company policy)
Job Type: Full-time

Pay: ?12,086.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Provident Fund
Work Location: In person