Job Description

Dear Candidate,

Job description:

Dear Candidate,

We are looking for BPO candidate for Banking sector, Location

karapakkam

,

Answer inbound calls and assist customers with their Queries/Request/Complains.

Raise Request & Complaints on behalf of the customer in the CRM tool. Generate leads and educate customers about new products & their benefits. Maintain and adhere to compliance guidelines Capture problem indicators, highlight and suggest improvement Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy Maintain adequate knowledge levels on products, processes and systems used Ensure sales target are met

Skills Required:

Excellent verbal communication skills Ability to comprehend, capture as well as interpret basic customer information Strong customer service focus Knowledge of Banking / Credit cards preferred
Language required:

Hindi and English must

Near to

karapakam location is more preferrable.

Intersted Candidates Kindly Share Your Profiles in this Number:

+91 63698 43028

Job Types: Full-time, Permanent, Fresher

Pay: ₹300,000.00 - ₹350,000.00 per year

Application Question(s):

are you holding bachelor degree? Fluency in Hindi and English ? within 20 Km from Karapakkam
Experience:

hindi voice: 1 year (Required)
Work Location: In person