Job Description

Software Engineering Senior Manager
Position Overview
Are you looking for an opportunity to lead an engineering team to engineer modern solutions across a breadth of platforms and technologies supporting a business that's core to Cigna's and Evernorth's strategy?
We're looking for a leader that will be responsible for leading a shared services and engineering organization within Provider Technology in our Hyderabad Center to deliver on strategic business capabilities as well as modernize the current solution. This role will be responsible for production support, quality engineering and scrum master practices in the HIH Center for Provider Technology.
As a Software Engineering Senior Manager, you will build and manage a world-class engineering, production support and scrum master team of 50 - 70 resources with the goal of creating next-generation capabilities that will help make Cigna the undisputed health partner of choice. You will work in an agile environment leading a team of software engineers and managers, delivering user-oriented products in a fast-paced environment.
Responsibilities:

• Establish and maintain relationships with internal Provider Technology customers.
• Define and drive the technical vision and roadmap for engineering teams.
• Align engineering initiatives with business objectives and ensure timely delivery.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Develop and manage team strategy:

• Hire and retain strong talent.
• Develop existing talent into full stack engineers.
• Inspire engineering teams to take risks and manage them.
• Drive a culture of continuous improvement and accountability.
• Understand Cigna's strategic and competitive position striving to tie team efforts to the same.
• Provide direction regarding technical requirements.
• Find opportunities to drive modernization and scalability of tools, technologies, and techniques.
• Enforce modern delivery practices such as continuous integration, behavior/test-driven development.
• Responsible for the agile operational excellence of their team members.
• Manage end-to-end delivery of complex projects using Agile methodologies.
• Implement robust CI/CD pipelines (excluding Jenkins; prefer modern tools like GitHub Actions, GitLab CI, or Azure DevOps).
• Drive automation for infrastructure provisioning using Terraform.
• Collaborate with product owners, architects, and business leaders to prioritize features.
• Communicate technical decisions and trade-offs effectively to non-technical stakeholders.

Required Skills:

• Ability to focus on delivery tasks and ensuring that teams deliver on commitments.
• Ability to manage teams of teams and work in a heavily matrix environment
• Proven complex problem-solving skills, working with ambiguity, with an open mind.
• Boundless curiosity to continually explore how to do things better, faster and cheaper.
• An inquisitive and analytical mind to tackle problems with confidence and experience.
• Empathetic technical leadership and talent development.
• Excellent communication, cooperation, and mentoring skills.
• Collaborative voice for solution integrity utilizing best practices and industry standards.
• Robust product management skills and inspiration for quality engineering and production support teams.

Required Experience & Education:

• 13-16 years of professional experience.
• 4+ years of management experience.
• Strong proficiency in Java and Python for backend and data engineering.
• Hands-on experience with AWS services (EC2, S3, Lambda, IAM, etc.).
• Knowledge of Databricks for big data and analytics workflows.
• Expertise in CI/CD pipelines using modern tools.
• Advanced skills in Infrastructure as Code (IaC) with Terraform.
• Familiarity with microservices architecture and containerization (Docker/Kubernetes)
• Hands on experience engineering/developing modern on-prem/cloud solutions.
• Experience with CI/CD tooling.
• Experience with Agile.

About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Skills Required