to provide remote IT support to our team in India. This entry-level role is ideal for someone with solid basic IT knowledge and hands-on troubleshooting experience.
Key Responsibilities:
Provide
remote end-user support
for desktops, laptops, and peripherals.
Troubleshoot issues related to
Microsoft 365
, Teams, OneDrive, and email.
Handle
backup, system updates, and basic cybersecurity
tasks.
Resolve common hardware/software problems and escalate complex cases.
Maintain documentation of support activities and ensure timely issue resolution.
Requirements:
Good understanding of
Windows/Mac OS
,
Microsoft 365
, and
network basics (Wi-Fi, VPN)
.
Experience providing
remote IT support
and basic
cybersecurity
awareness.
Strong
troubleshooting
and communication skills.
Ability to work independently and ensure smooth tech operations for users.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Flexible schedule
* Work from home
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