JD for the Helpexecutive
A Help Desk Executive job involves providing technical support to users, troubleshooting issues, and ensuring a positive experience. They handle inquiries through various channels, diagnose problems, and guide users through resolutions, often working with IT teams for system upgrades and fixes. Experience in Residential Property as a help desk Executive
Should access gate Applications
Manage compliant Ticketing out flow
Should assign HK or Technical Teams according to the Complaint
Should maintain inventory of all items
Documentation & Filing
Good skills on MS Office & System Knowledge
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Provident Fund
Shift:
Day shift
Evening shift
Work Location: In person
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