Helpdesk Associate

Year Noida, Uttar Pradesh, India

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Requirements -

Min 1 year of relevant experience in a technical support role & 12 months on the current grade
Working Knowledge of Operating Systems such as Windows 7 & 10
Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications
Working knowledge of MS Office suite & Teams
Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management.

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