Helpdesk Associate
Year Coimbatore, Tamil Nadu, India
Job Description
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
- typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
- Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role
- basic MS troubleshooting.
- Basic computer knowledge.
- Basic TS on networking.
- Basic technical skills for troubleshooting on issues related to computers.
Requirements :
- 6 Months of experience.
- Good Communication Skills.
- rotational shift.
- Basic Technical TS skills.
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Job Detail
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Job IdJD3147410
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCoimbatore, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear