Helpdesk Administrator

Year    RJ, IN, India

Job Description

Female Only

Key Responsibilities:

1. Technical Support: Provide technical support and assistance to users via phone, email, or chat.

3. Issue Escalation: Escalate complex issues to senior technical staff for further assistance.

4. Ticket Management: Manage and resolve helpdesk tickets in a timely and efficient manner.

5. Documentation: Document technical issues, resolutions, and procedures for future reference.

Call 9999601571

Job Type: Permanent

Pay: From ?15,000.00 per month

Benefits:

Provident Fund
Shift:

Day shift
Experience:

reception/front Desk/Helpdesk: 1 year (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3871027
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year