The Client Relationship Manager (CRM) is responsible for building and maintaining strong, long-term relationships with clients and residents. This role focuses on delivering exceptional customer service, addressing client needs promptly, coordinating with internal departments for issue resolution, and ensuring overall client satisfaction and retention. The CRM serves as the primary point of contact between the organization and its clients/residents.
Requirements
Qualifications & Skills
Bachelor's degree in any discipline (preferably in Administration or Business Management).
2-4 years of experience in front office or administrative roles.
Strong communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, PowerPoint).
Excellent organizational and multitasking abilities.
Attention to detail and a customer-oriented approach.
Ability to coordinate effectively across departments.
Benefits
Provident Fund (PF)
as per company policy.
Medical and Accidental Insurance
coverage for employees.
Paid Leave
and
National Festival Holidays
as per company calendar.
6-Day Working Week
(Monday to Saturday).
* Competitive salary package with performance-based incentives.
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