Job Description

:

We are seeking a proactive and customer-focused

Customer Support Coordinator / Telecalling Executive

to join our operations team. The ideal candidate will be responsible for managing customer interactions over the phone, resolving queries, and ensuring a seamless customer experience.

Job Responsibilty:

Handle inbound calls and provide information about products/services. Address customer queries, resolve complaints, and ensure customer satisfaction. Maintain accurate records in Excel and CRM software. Follow up with customers as needed and coordinate with internal teams. Ensure prompt and professional communication with customers.

Key Skills:

Strong communication and problem-solving abilities. Proficiency in

MS Excel and CRM tools

. Comfortable using a computer for data entry and documentation. Ability to handle high call volumes efficiently.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Paid sick time Paid time off
Shift:

Day shift
Work Days:

Monday to Friday
Work Location: In person