Job Description

Analyze incoming faxes meticulously, extracting essential patient information, including demographics and comprehensive medical history. Ensure precision and completeness in data handling. Evaluate whether the patient already exists within our Electronic Medical Records (EMR) system. If not, create new patient records with utmost accuracy and attention to detail. Collaborate closely with doctors and their schedules to efficiently book appointments for referred patients. Optimize appointment slots to enhance patient access. Assess the urgency of each case promptly and respond appropriately. Prioritize urgent referrals to ensure timely care. Maintain clear and professional communication with referring providers, patients, and internal staff. Foster collaboration with clinical teams to streamline patient transitions. Monitor common issues related to referrals. Identify trends and opportunities for process improvement.
Education Requirement:

Relevant experience required: 1-2 year Qualification: Diploma/B.Sc in Optometry/Ophthalmology Shift Timings: 5:30 PM - 2:30 AM (Night Shift)
Required Candidate Profile:

You have excellent English spoken and written skills and at least 2-years of professional experience in the US/Canadian healthcare. You are familiar with healthcare regulations like HIPAA. You have attention to detail and perform all tasks with high accuracy. You demonstrate empathy and professionalism in all interactions. You own a computer with 2.4 GHz Processor, 8 GB RAM and 100 Mbps internet connection.
PLEASE NOTE: Only candidates with education or professional experience in eye care (Optometry or Ophthalmology) will be considered.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

Provident Fund
Work Location: Remote