Job Description

Job description

Position Overview:

Join AssistHealth as a Navigator, guiding members through their healthcare journey by connecting them with top providers, managing medical records, and offering expert support. Ensure members receive personalised care and assistance for an optimal healthcare experience.

Job location

: Work from Office ( Sahakarnagar, Bangalore)

Key Responsibilities:

Healthcare Navigation:

Assist with appointment scheduling, care coordination, and healthcare options through call.

Member Engagement:

Build trust-based relationships, offering tailored solutions.

Clinical Data Management:

Present clinical information to help members make informed decisions.

Sales & Membership Support:

Promote membership plans and premium services.

Team Collaboration:

Work closely with healthcare providers and internal teams for seamless service delivery.

Problem Solving:

Address member concerns promptly and effectively.

Technology Utilisation:

Manage records and communication via digital platforms.

Qualifications:

Education:

Bachelor's in Nursing, GNM , BAMS, BHMS

Experience:

0-4 years in healthcare, preferably in patient care, navigation, or sales.

Skills:

Sales and negotiation, communication, organisation, analytical thinking, and adaptability.

Technical:

Proficiency with basic computer applications and healthcare platforms.

Call Handling:

Ability to manage inbound and outbound calls effectively.

Preferred Attributes:

Experience in healthcare navigation or similar roles. Passion for improving patient outcomes and enhancing healthcare experiences.

What We Offer:

Opportunity to work with a growing healthcare company. Collaborative, supportive environment with professional development opportunities.
If you're passionate about healthcare and making a meaningful impact, apply today!

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Location:

Bangalore City, Karnataka (Preferred)
Work Location: In person