Job Description

Role: Healthcare ExecutivesTeam: Internal MedicineCompany: Pfizer LimitedWe are looking for experienced frontline sales professionals for taking on the biggest opportunity in various verticals of Pfizer India. This individual will be responsible for driving sales results and build long term client relations with KOLs.A. APPOINTMENTThe appointment of Healthcare Executive is in the Executive Cadre of the Company and reflects theimportance of the incumbents role as an important and active link between the Company and itscustomers in establishing and enhancing customer relationships, territory development and optimizingbusiness potential in the territory for the company. The incumbent is expected to carry out his role witha fair measure of independent responsibility, within the framework of Company policies.B. ROLE PURPOSEAs Healthcare Executive the incumbent is expected to be a vital interface between the Company and themedical profession by briefing them on the scientific features and patient care benefits in respect ofcompanys products, consistently achieve budgeted sales of the products in the assigned territory throughplanned coverage and systematic implementation of promotional strategies and customer service initiativesand reporting thereof.C. JOB SPECIFICATIONS1. Qualificationxe2x88x92 Graduation Degree in Sciences / Pharmacy with relevant experience is desirable.xe2x88x92 Experience of 2 to 8 years working with pharmaceutical sales can apply to join this team and drive our ambition.2. Special Skills & Knowledge- Knowledge of therapeutic segments and related medical information.xe2x88x92 Knowledge of regulatory aspects and issues related to the Pharmaceutical industry.xe2x88x92 Knowledge of applicable Pfizer policies and procedures, including those relating to promotionalpractices and adverse event reporting.3. Key Competenciesxe2x88x92 High drive for Resultsxe2x88x92 Planning & Prioritizingxe2x88x92 Articulate in-clinic Communicationxe2x88x92 Customer Focusxe2x88x92 Integrityxe2x88x92 Confidence & Commitmentxe2x88x92 Initiativexe2x88x92 Team work & Co-operationxe2x88x92 Performance Orientation4. KEY ACCOUNTABILITIES:A. Strategic/ Policy:xe2x88x92 Develops a clear understanding of his role as a responsible Executive of the Company and appliesthe knowledge, experience and skills to achieving the defined objectives for the Position and theTeam, as applicable. Keeps the organization policies and interest uppermost in mind whileexecuting the role as per guidance of the superiors.xe2x88x92 Reviews and discusses his plans for the achievement of his territorys sales budget each month.Seeks the assistance of the Healthcare District Manager and the Regional Business Manager informulating sales strategy, delivers promotional messages tailored to each customer need.xe2x88x92 Jointly with the Healthcare District Manager, classifies the medical practitioners in his territory inthree categories A, B and C in the descending order of importance, A being the most importantand C the least.xe2x88x92 Schedules the frequency of his calls on the doctors depending upon their importance regardingsales of Companys products.xe2x88x92 Strictly adheres to coverage plans and frequency.xe2x88x92 Strictly adheres to all applicable Pfizer policies and procedures.B. Operationalxe2x88x92 Regularly visits the Hospitals in the area to ensure the sale of Companys major products collectsinformation on the sales of competitors products and regularly updates this data.xe2x88x92 Keep himself updated on the competitors activities through personal visits to wholesalers andretailers and through systematic collection and analysis of data.xe2x88x92 Books orders from the retailers to ensure adequate availability at their shelves to meet the marketdemand. Also assists the display of Companys products on the retailers shelves.xe2x88x92 Ensures thorough pre-call planning and asks for the assistance of the Healthcare District Manager,wherever necessary.xe2x88x92 Prepares and implements special schedule for doctors visits/calls at the time of new productlaunch or sales campaign etc. using special presentation, promotional materials and salesstrategies.xe2x88x92 Carries meticulous one to one detailing of the product bringing to the doctors attention thespecial features/benefits of the product, its proven efficacy, new research and clinical findingsetc.xe2x88x92 Follows his approved tour programme, prepares and sends Daily reports either in paper form orelectronically on his day to day activities mentioning in detail about the calls made by him on thedoctors clinics and hospitals.xe2x88x92 Maintains contacts with nursing homes, clinics and hospitals in his territory. Collects the data onannual budget for medicines in respect of each of the hospitals, their mode of purchase, ratecontract, and drug committee members.xe2x88x92 Maintains regular contacts with medical practitioners, consultants, Hospital KOLs andwholesalers.xe2x88x92 Forwards adverse events and product complaints reported by customers and consumers in theappropriate format in a timely manner as described in the relevant SOPs.xe2x88x92 Conducts Taxi tours to meet the customers in micro-interiors and generate business for theproducts.xe2x88x92 Conducts group meetings, Speaker programmes, and Round table meetings for the doctors andHospital KOLs to impart product benefits.xe2x88x92 Conduct camps in coordination with the medical Associations.3. Peoplexe2x88x92 Demonstrate and promote Pfizer global values in all interactions.xe2x88x92 Demonstrates team spirit and cooperation towards achievement of individual and teamobjectives.4. Financialxe2x88x92 Achievement of Sales budgets.xe2x88x92 Assists in the collection of receivables, where required- Proper utilisation of product samples, detailing aids and other promotional material.- Proper accounting and reporting of expenses.5. Technologyxe2x88x92 Use technology solutions for enabling better information availability.xe2x88x92 Use technology developments for effective field operations.E. PERFORMANCE MEASURESKey Performance Indicatorsxe2x88x92 Achieving and exceeding Sales targets both in-line and KDPsxe2x88x92 Activity measuresxe2x88x92 Evaluation indexxe2x88x92 Productivity normsxe2x88x92 Account receivable normsxe2x88x92 Compliance to SOPsThis Role Profile for the Position is illustrative in nature and not exhaustive. Additions/deletions may bemade as necessarPfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.Sales#LI-PFE

Pfizer