Job Description

We are hiring

Healthcare Associates for an International Voice Process

to support

US healthcare clients

. The role involves handling inbound and outbound calls, assisting patients, insurance providers, and healthcare professionals with queries related to appointments, billing, claims, eligibility, and medical documentation.

This role is ideal for candidates with

excellent communication skills

and an interest in building a career in the

US Healthcare BPO industry

.

Key Responsibilities

Handle

international (US) inbound & outbound calls

professionally Assist patients and healthcare providers with

appointments, eligibility, billing, and claims

Verify

insurance details

and update patient information accurately Follow

HIPAA compliance

and company guidelines Document call details clearly in CRM / healthcare systems Maintain high

quality, productivity, and customer satisfaction

standards
Eligibility Criteria

Education:

Any graduate / diploma / relevant healthcare background

Experience:

Freshers with excellent English communication skills can apply 0-2 years experience in

International Voice / US Healthcare

preferred Strong verbal communication in

English

Willingness to work in

US night shifts

Basic computer knowledge
Preferred Skills

Experience in

US Healthcare Voice Process

Knowledge of

medical terminology

(added advantage) Familiarity with

insurance, claims, AR, eligibility, or patient coordination

Good listening and problem-solving skills
Salary & Benefits

Attractive salary + incentives

(based on experience) Night shift allowance PF, ESI & statutory benefits Paid training & career growth Cab facility (as per company policy)
Work Location

Coimbatore - Work from Office

Why Join Us?

Stable

US Healthcare process

Professional work environment Excellent growth opportunities in

Healthcare BPO

Skill development in international healthcare operations
Healthcare Associate Jobs in Coimbatore,
International Voice Process Jobs Coimbatore,
US Healthcare BPO Jobs,
Healthcare Call Center Jobs,
Night Shift Healthcare Jobs Coimbatore,
US Voice Process Healthcare Associate

Job Types: Full-time, Permanent, Fresher

Pay: ₹200,000.00 - ₹500,000.00 per year

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person