to deliver remote training and support for healthcare professionals on
Electronic Health Record (EHR)
systems and other health IT tools. This role includes conducting virtual sessions, creating digital learning materials, and supporting EHR implementations and upgrades.
The ideal candidate has a strong background in
health informatics
,
clinical workflows
, and
adult education
.
Key Responsibilities:
Conduct virtual training sessions for clinical and administrative staff on EHR/EMR systems (e.g.,
Epic, Cerner, MEDITECH
).
Develop digital training materials: video tutorials, webinars, quick-reference guides, and e-learning modules.
Support system go-lives, upgrades, and workflow changes with onboarding and follow-up training.
Customize training based on user roles, feedback, and system updates.
Collaborate with IT teams, clinical leaders, and project managers to align training with workflows and standards.
Provide post-training support, troubleshoot user issues, and offer refresher sessions.
Track attendance, evaluate learning outcomes, and report training results.
Required Qualifications:
Bachelor's degree in
Health Informatics
,
Health Information Management
,
Nursing
,
Education
, or related field.
Experience training clinical or administrative users on EHR systems in a healthcare setting.
Strong communication and presentation skills in a remote/virtual environment.
Proficient in using remote training tools (Zoom, MS Teams, Webex) and e-learning platforms (Articulate, Moodle, Canva, etc.).
Ability to manage multiple freelance assignments independently.
Preferred Qualifications:
EHR vendor certification
(e.g., Epic Credentialed Trainer, Cerner Certified).
Clinical background (e.g., RN, LPN, Allied Health) is a plus.
Experience with remote troubleshooting or helpdesk support.
Knowledge of
HIPAA
,
HITECH
, and healthcare data privacy standards.
Familiarity with
adult learning principles
and
instructional design
.
Job Type: Freelance
Work Location: Remote
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