Role Overview
The executive will act as a dedicated claims support interface for corporate employees, ensuring seamless coordination between employees, insurance partners, and internal claims teams for both cashless and reimbursement claims.
Key Responsibilities
? Provide on-site CRM and health insurance claim support at assigned corporate/client locations
? Act as a Single Point of Contact (SPOC) for employee queries related to health insurance claims
? Assist employees with cashless and reimbursement claim submission and tracking using insurer claim platforms
? Address queries related to policy coverage, benefits, and claim processes
? Coordinate with internal claims teams of insurance partners to facilitate timely cashless approvals and priority processing
? Collect, verify, and dispatch claim documents as per corporate and insurer requirements
? Handle employee calls and emails with a strong service and resolution focus
? Stay updated on health insurance regulations, policies, and process changes
? Maintain confidentiality of sensitive information and adhere to data protection guidelines
? Travel up to twice a week between assigned branches or corporate locations to provide on-ground support
Candidate Requirements
? Minimum 2 years of experience in the health insurance industry, preferably in claims processing
? Hands-on experience with cashless and reimbursement claims
? Good understanding of corporate health insurance policies
? Excellent English communication skills (mandatory)
? Graduate in any discipline
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?25,000.00 per month
Work Location: In person
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