Job Description

Job Title: Hospital Receptionist

Job Overview:

We are looking for a dedicated and efficient Hospital Receptionist to join our healthcare facility in Kandivali West. The ideal candidate will ensure smooth front desk operations by assisting patients, managing appointments, collecting feedback, and providing basic guidance on health insurance and diagnoses.

Key Responsibilities

1. Customer Service:

Address and resolve patient queries professionally and courteously. Assist patients with appointment scheduling and maintain accurate availability records.

2. Appointment Management:

Coordinate and schedule doctor appointments based on patient preference and doctor availability.

3. Patient Feedback Collection:

Collect patient feedback to help improve service quality and patient experience.

4. Health Insurance Support:

Provide basic guidance and recommendations on suitable health insurance plans.

5. Diagnosis Guidance:

Offer general information and support regarding patient diagnoses and treatment pathways (non-medical guidance only).

Job Location:

Kandivali West

Job Timings:

For Male Candidates:

Night Shift:

09:00 p.m. to 06:30 a.m.

Qualifications:

Minimum: 12th Pass (Preferred) Excellent communication and interpersonal skills Strong organizational and multitasking abilities Basic understanding of medical terminology (preferred) Prior experience in a similar role is an advantage

Contact:

8767274981

Job Type: Permanent

Pay: ?19,000.00 - ?24,000.00 per month

Benefits:

Provident Fund
Work Location: In person