Job Description

Healthcare Assistant (HCA) - The Good Care People

This is a comprehensive job description for the Healthcare Assistant position at Good Care People Home Care Company in Kochi, Kerala.

Job Title

- Healthcare Assistant (HCA) / Caregiver

Qualification - GDA /CNA/ ANM

Location- Client homes across

Kochi, Kerala

, and surrounding areas.

Job Summary

The Healthcare Assistant (HCA) is a vital member of the Good Care People care team, responsible for providing high-quality, person-centred care and support to clients in their homes. This role ensures the comfort, dignity, safety, and well-being of the clients, assisting them with daily living activities, personal care, and maintaining a clean, supportive environment, all under the direct or indirect supervision of a qualified professional.

Key Responsibilities and Duties

A. Personal Care and Hygiene

Assist clients with all aspects of personal hygiene, including bathing, showering, oral care, grooming, and dressing/undressing, while respecting their dignity and privacy. Support clients with mobility, repositioning in bed, and transferring (e.g., in/out of bed, chair, or wheelchair) using appropriate manual handling techniques and equipment. Assist with toileting, continence management, and changing of continence aids.

B. Health Monitoring and Support

Monitor and accurately record

vital signs

(e.g., temperature, pulse, blood pressure, respiration rate) and report any significant changes to the supervising nurse or management immediately. Assist with the timely and correct administration of oral

medication

under the direct supervision of a Registered Nurse and according to the prescribed care plan and company policy. Assist clients with prescribed light exercises and rehabilitation activities as directed by a Physiotherapist or other qualified professional. Support with the collection of samples (e.g., urine, stool) for testing as required.

C. Nutritional Support

Prepare and serve healthy meals and snacks according to the client's dietary requirements, preferences, and care plan. Assist clients with feeding and drinking as necessary, monitoring fluid and nutritional intake.

D. Domestic and Environmental Support

Perform light housekeeping duties in the client's immediate living area, such as dusting, tidying, and making beds. Ensure the client's environment is clean, safe, and comfortable. Assist with laundry and ensuring clean linens and clothing are available. Run essential errands, such as grocery shopping or picking up prescriptions.

E. Emotional and Social Support

Provide companionship, engage in meaningful conversation, and offer emotional support to promote the client's mental and social well-being. Encourage client independence and participation in social and recreational activities within their capabilities. Accompany clients to appointments (e.g., doctor visits, therapy sessions) or outings.

F. Communication and Documentation

Maintain accurate, up-to-date, and confidential records of care provided, observations, and any changes in the client's condition in the designated logbook or digital system. Communicate effectively and professionally with the client, their family members, the supervising nurse, and the office team. Report any accidents, incidents, concerns, or changes in the client's physical, mental, or emotional health promptly to the appropriate personnel.
Qualifications and Skills

Required

Minimum educational qualification: High School Certificate (10th/12th pass) or equivalent. Certification or formal training in Healthcare Assistant, Patient Care, or Home Health Aide is highly desirable. A genuine interest in caring for the elderly or individuals with disabilities/chronic illness. Excellent

communication

(Malayalam and English proficiency is beneficial for client interaction in Kochi) and

interpersonal skills

. Demonstrated traits of

compassion, patience, trustworthiness, and integrity

. Physical fitness and ability to handle the demands of the role, including moving and positioning clients.

Preferred

Previous experience (6 months to 1 year) in a home care, hospital, or nursing home setting. Knowledge of basic first aid and infection control procedures. Ability to adapt to different home environments and client needs.
Working Conditions

This role involves working in private residential settings. Work schedules may include shifts (day/night), weekends, and public holidays, as client care is a 24/7 requirement. The role can be physically and emotionally demanding. Compliance with all company policies, care standards, and ethical guidelines is mandatory.
Job Types: Full-time, Contractual / Temporary
Contract length: 3 months

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

Flexible schedule Food provided
Work Location: In person