Head Technician

Year    Jharsuguda, OR, IN, India

Job Description

Head Technician



Department:

Service/Workshop

Location:

Infinity Hyundai, Jharsuguda

Reporting To:

Workshop Manager / Service Manager

Job Purpose:



To lead the team of technicians in carrying out efficient vehicle diagnosis, repair, and maintenance as per Hyundai standards, ensuring high-quality workmanship, timely delivery, and customer satisfaction.

Key Responsibilities:



Technical Leadership

Work Management

Training & Development

Quality & Compliance

Customer Satisfaction


Key Skills & Competencies:



Strong technical knowledge of Hyundai vehicles. Expertise in advanced diagnostics and troubleshooting. Leadership and team management skills. Good communication and problem-solving ability. Knowledge of workshop systems, tools, and diagnostic software.

Qualification & Experience:



Diploma/ITI in Automobile/Mechanical Engineering. Minimum 5-7 years of hands-on experience in automobile workshop. Prior Hyundai dealership experience will be an added advantage.

Performance Indicators (KPIs):



First Time Right (FTR) percentage. Workshop productivity and efficiency. Repeat repair ratio. Customer satisfaction scores. Technician training and development records.
Job Type: Full-time

Pay: ₹11,598.41 - ₹20,299.28 per month

Benefits:

Health insurance Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4305304
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jharsuguda, OR, IN, India
  • Education
    Not mentioned
  • Experience
    Year