Job Description

Job Summary

Responsible for Planning and Strategy Development, Coaching Team & alignment with Training & Customer Focus and Service

Planning and Strategy Development

Design sales force deployment that complies with SFE guidelines, and optimizes investment of resources according to business potential and ROI*
Establish SFE monitoring systems (including ETMS) correlating potential for business, investment of activities & results achieved*
Review SFE KPI metrics to ensure compliance with SFE guidelines and consult with respective BU Heads on remedial action required*
In consultation with the BU Heads, design the salesforce incentive scheme, ensuring compliance with SFE guidelines and the Code of Conduct*
Establish an SFE Project Team to develop SFE strategy and ensure comprehension and implementation of guidelines*
Establish processes for monitoring company, promoted product and message recall to ensure core message delivery and competitive share of voice/mind*

Coaching Team & alignment with Training

Oversee coordination of sales force foundation training programs to ensure key behaviours/ competencies are developed and support Training Managers on course delivery*
Collaborate with marketing/Training to ensure the development of product distance learning materials*
Conduct semi-annual performance review for direct reports*

Customer Focus and Service

Ensure a National customer database is in place profiling customers against potential for business*
Strong understanding of HCP & Trade sales environment & digital literacy with a systems-thinking approach to integrating digital as a core component of strategy*
Ensure an optimal level of National calling activity with key target customers*
Ensure that direct reports understand and disseminate (e.g. in Training) the Code of Conduct*
Ensure availability of meaningful and accurate salesforce metrics (e.g. ETMS summary reports, SFE "dashboards") for management information*
Communicate monthly SFE KPI metrics data*
Develop behaviours leading to enhanced effectiveness as outlined in key SFE practices in ANI*

Experience Details

Minimum 10+ years of relevant experience.

10 + years' experience in Sales ( with managerial experience) and Marketing with 3 years as Training Manager/ SFE Manager*
Planning & Prioritizing*
Decision-making & problem solving*
Communication skills - written & verbal, Presentation skills*
Drive for Results & Customer Focus*
Developing People, Networking Ability*
Energy & Enthusiasm, Teamwork & Co-operation*