Job Description

Head of Retail Operations

HEAD OF RETAIL OPERATIONS - MEDKART

Role: Head of Retail Operations

Location: Ahmedabad (Prahlad Nagar, 30% travel)

Salary: up to 25 LPA

Experience : 8+ years

What are we looking for?

We are looking for a dynamic Sales Head to drive end to end requirements for our business needs.

What you'll be doing :

- Developing and executing strategic plans to achieve sales targets and expand our customer base.

- Building strategies for maintaining strong, long-lasting customer relationships.

- Effectively communicating the value proposition through proposals and presentations

- Understanding category-specific landscapes and trends

- Driving the sales team of CSM & ASMs.

- Monitoring the costs, budgets & resources.

- Responsible for technology implementation and creating seamless information flow across the organization, the responsibility of reporting across all metrics to the board of the company.

- Leading and engaging with the human resources with responsibility of their recruitment, training and retention.

- Driving and developing weekly/monthly/annual and seasonal sales targets for the department, examining growth opportunities, enabling sales improvements, product mix development, and taking responsibility for the department's performance against targets.

- Creating a go-to-market strategy for all new city launches and drive campaigns to kick off sales.

- Creating strong relationships with key client stakeholders at both senior and mid-management levels.

- Identifying and solving team and customers issues strategically.

What are the skills that you'll need to succeed in this role :

Technical Skills (KPI will be based on these) :

- Business Awareness & Development

- Knowledge of Heading Profit Center

- Ability to Coach and Motivate Salesperson

- Sales Process Skills

- Pipeline Management Skills

- Market Knowledge

- Accountability

- Flexible Thinking

- Result Orientation

- Teamwork

- Commitment to Learning

- Attention to Detail

- Professionalism (Attendance/Punctuality)

- Strong Analytical and Problem-Solving Skills

What are the perks in store for you?

- Dynamic learning environment

- Fun and cooperative team members and cross functions

- Travel Reimbursement

- Incentives