Job Description

The

Head -Residential

will serve as the

overall business leader

, responsible for steering the project's revenue growth, customer experience, operational excellence, and delivery outcomes. This is a high-impact leadership role requiring strong command presence, disciplined execution, and exceptional stakeholder management.

Preferred background includes a

Hotel General Manager

,

Retired Armed Forces Officer

or a

Senior Real Estate Professional

with deep experience in managing complex, customer-facing operations.

Key Responsibilities

1. Business Leadership & Strategy

2. Sales, Revenue & Market Strategy

3. Customer Experience Leadership (CRM)

.

4. Project & Delivery Management

5. Facilities & Estate Management

6. Legal, Statutory & Local Liaison

7. Team Leadership & Culture Building

8. Administrative & Community Interface

9. Regulatory, Law & Order Coordination

10. Governance, Safety & Risk Management

11. Public & Stakeholder Relations

Experience:

15-25 years of leadership experience managing large teams, complex operations, and high-value customer environments.

Core Competencies:

P&L and business planning orientation Strong leadership presence and command Sales and negotiation excellence Project and delivery management

Government liaison and compliance handling

High emotional intelligence, communication, and conflict management Operational discipline and process governance Proven experience in dealing with civic authorities, police departments, housing societies, and legal advisors.

Understanding of property documentation, RERA compliance, agreements, and coordination with lawyers.

Ability to build trust, manage resident associations, and drive satisfaction through transparent communication.

Capable of aligning sales, CRM, project, legal, and facility teams toward common project goals.

Job Type: Full-time

Pay: ?2,500,000.00 - ?3,000,000.00 per year

Work Location: In person